Frequently Asked Questions
Most frequent questions and answers
A VPS is a Virtual Private Server for hosting websites (e-commerce, content, media, etc.) and/or software applications, particularly web based ones (portals, extranet, collaborative solutions, wiki, CRM software, etc.). Unlike shared hosting, this data is isolated on a single virtual machine, with resources solely dedicated to its user.
The VPS is a perfect compromise between web hosting plans and physical servers, combining reliability with the high performance of a dedicated environment. It provides you with more control than a web hosting plan, but without the difficulty of managing a server’s physical hardware.
To manage a VPS, you need basic knowledge of server administration. You will need this to administer the operating system you install (Linux or Windows), and configure your applications.
If you’ve used a web hosting plan before, then using a VPS is the next logical step up.
It provides you with even more options, including root access, access to Apache and PHP.ini (modification of PHP variables), and much more. You can also install an SSL certificate, and all software program types. In short, you get more freedom in terms of administering and configuring your server, without the hassle of managing any physical hardware.
Please note that by opting for a VPS, you will need to choose a configuration that best suits your application’s requirements, and adapt your configuration to fit your growing needs.
Ovation Hall may be required to replicate your data as part of our internal operations, such as maintenance. However, this is not a guarantee against the loss of your data. You are responsible for creating your own backups.
We use snapshots to back up your data weekly.
You are free to use your virtual machine as you wish and to install on it the software of your choice, subject to the legal limitations described in our general and special terms and conditions. When sharing a physical host, every user has a quota for each resource – CPU, RAM, drives, etc.
In compliance with our general conditions, we reserve the right to put a VPS in quarantine if used in a way that poses a threat to the stability of the infrastructure. Intensive and continuous usage of the CPU on a VPS Classic, for example, could trigger this process.